Our Story

Services and history

Ottawa Furnace Filters: A History of Serving the Ottawa Community

Ottawa Furnace Filters has been serving the Ottawa area intermittently since 2014, with a focus on providing a wide range of filter products to both residential and commercial customers. Over the years, we saw great potential and began to develop a strong reputation for offering quality filters to the community.

Challenges We Faced

The filter market presented numerous challenges. After a few years of selling furnace filters directly to customers, it became clear that manufacturers and even dealers were not taking mid-level companies like ours seriously. A major filter supplier in the Ottawa area expanded rapidly, but unfortunately, their growth led to significant delays, sometimes up to six months or longer, in fulfilling customer orders.

Then, the COVID-19 pandemic hit. As if the delays weren’t challenging enough, the pandemic made timely deliveries virtually impossible. This forced us to make the difficult decision to temporarily shut down the Ottawa Furnace Filters site. The constant delays were affecting customer experience and adding unnecessary complexity to what should have been a straightforward process.

A New Beginning

After keeping Ottawa Furnace Filters closed for a few years, we relaunched with a renewed focus: to better serve our Ottawa customers by improving our supply chain and pricing. By keeping most of our operations vertical, we can now offer products more efficiently, with a much stronger logistics support system through Amazon. This allows us to offer our customers cheaper prices and faster shipping, without compromising quality.

While we are primarily selling through Amazon, we can still accommodate local customers in Ottawa who prefer to buy directly from us. Our new business structure ensures that we can provide the same great products at competitive rates, with the added benefit of faster delivery.

Thank You for Your Continued Support

We greatly appreciate the support we’ve received over the years and look forward to continuing to serve you with the best products and service in the future.